Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital experience strategy and deliver unparalleled customer service in an omni-channel environment.
Your e and manage customer service processes to achieve specified customer service levels and standards.<
NATIONAL Group is looking for an enthusiastic and energetic person with excellent customer service skills
essential that you have at least 2 years of RECENT Service Advisor experience in a franchised dealership with
Years of RECENT Service Advisor experience
Have a clear understanding of Workshop Service Advisor duties
on duty;
with helpful solutions, delivering a high-quality service
looking for an experienced and highly tolerant Service Advisor to join their extremely popular dealership
To apply you will need a minimum of 2 years of Service Advisor experience, preferably in a BUSY multibrand
telephone etiquette and above average customer service skills.
Job Requirements
Service Advisor experience in a franchised motor dealership
Good customer service skills
Have a clear understanding of Workshop Service Advisor duties
Have working knowledge of a
evasion and fraud control
Clear busses during service and events
Ensure that cards of all passengers
information such as links to other public transport services such as rail
Operate sliding doors and ensure
ensure that itâs closed when no services are at the station/platform
Responsible for passenger
/>Multi skilled to provide cashier and validator services
Assist with special events and monitor crowd
personality with the ability to communicate with diverse groups of people across all levels
Good attention
accounts
Always offer first class customer service
Providing a variety of quotations to clients
/>Requirements:
Customer service orientation with a passion for exceeding expectations
skills in English, Dutch and German.
Customer service experience required.
1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting
requirements