proposed system solution to IT Project Manager / Leader and User Management or System owner Develop system solutions requirements. User support via Incident/Problem/Change management Preparation of system/technical documentation to coach and give training to fellow colleagues and users when required. User training Compiling of user
pivotal role in ensuring seamless Information Management System operations. If you're passionate about Reports, upgrade documents, technical collateral, training 6 years of experience in CICS Meetings, customization
solutions Conduct Integration Test Support in UAT, Training and cutover Functional and Technical knowledge
functional and test specifications, as well as training and test specifications/material, and coordinates IT Service Management principles and frameworks (ITIL 3) Knowledge of Project management including methods
network and integration issues Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Experience ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve lifecycle, change management) Plan and execute maintenance tasks (change management) Don't waste time
ensuring alignment with business goals. Team Management: Manage and mentor a team of platform engineers, decisions. Cloud Platform Management: Provide expert-level guidance in managing and optimizing cloud resources technology environment. Collaboration and Stakeholder Management: Collaborate with senior leadership, product ensure system stability. Application lifecycle management: Lead the creation and maintenance of processes administration, or a related role. Proven experience managing and leading a team of platform engineers. Expert
experience with incident management, change management and problem management. Advantageous Skills: ITIL ability to leverage cloud-specific features for managing database access.
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
Requirements processing, gathering, analysis, management and communication. Document requirements in appropriate methodology followed Assist with identification and management of risks. Frontend Technologies: Angular 10,
acts as a senior providing professional advice, managing and/or coordinating the work of others. Maintains infrastructure and frameworks. Supports test management in developing project plans and tracking against Requirements Minimum 5 Years Experience Excellent time management skills Sound knowledge of Selenium and Springboot