Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
ong>Training Administration:
Reference: BOK004236-AW-1 Graphic Designer/Admin Assistant (Remote from home) Qualification Matric Graphic
Reference: BOK004236-AW-1 Graphic Designer/Admin Assistant (Remote from home) Qualification Matric Graphic
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
A vacancy exits for the position of I.T Admin Support in the I.T Department of the National Bargaining software/application issues Provide Super User support New Staff application training/ Support Microsoft Office Office 365 support Microsoft Teams support Provide remote support of offsite users SQL Server scripts Working
faults with provider.
Networking, repair, configure & troubleshoot.
Provide remote support
Escalate unresolved or repeated tasks.
User training & assistance with boardroom connections.
Must and facilitating procurement.
Assist Sys Admin in various administration tasks.
Salary:
Maintain project documentation (needs analysis, training manuals, change control processes) Writing of the following duties during each implementation: Provide info to Project Management including: Project Plans Parallel Run Live Run On-site User Acceptance Training Closure meetings Maintenance consultations On-site and ad-hoc telephonic support. Over the shoulder training. Each consultant's schedule is planned and varies monthly to ensure excellent NPS scores. General Admin including: Schedule Management (Daily Timesheets)
cause analysis and effective resolution and / or providing concise reporting. Implementation of application followed up on for resolution.
Provide 3rd line support functions for the payment service internal servers where required and perform day-to-day admin tasks.
Track and report on incidents Service
Provide after-hours support according to a standby schedule.
Provide resolution relationship with customers.
Prepare training documentation as and when changes are implemented
Commissioning