Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
Reliability – Capacity to work long hours and weekends. Good timekeeping and time management skills &
Reliability – Capacity to work long hours and weekends. Good timekeeping and time management skills &
work standby after hours during weekdays and on weekends Delivery, installation and collections completed
work standby after hours during weekdays and on weekends Delivery, installation and collections completed
Willingness to work irregular hours, including nights, weekends, and holidays, based on client schedules and security
resource Google Search Experience and Knowledge Data Analytics knowledge Client engagement competency
system data, define patterns and work to lessen those recurring issues.
system data, define patterns and work to lessen those recurring issues. Understand what data is needed
Strong analytical skills and the ability to use data to drive performance and improve processes Key Competencies