Key Responsibilities:- Develop and execute a comprehensive calendar of public programmes and events that align with the hotels brand and appeal to diverse guest interests
- Collaborate with internal departments, local businesses, artists, and cultural institutions to create unique experiences such as art exhibitions, culinary events, wellness workshops, and guided tours
- Research and propose thematic concepts and activities that reflect the hotels heritage, location, and cultural significance
- Coordinate logistics for events, including scheduling, staffing, budget management, and marketing efforts to promote programmes effectively
- Ensure seamless execution of programmes, including setup, guest registration, and post-event evaluations to measure success and gather feedback
- Maintain up-to-date knowledge of industry trends, local attractions, and cultural happenings to enhance programme offerings and guest satisfaction
- Act as a hotel ambassador during events, fostering positive relationships with guests and stakeholders to promote the hotels public programme initiatives
- Collaborate with the marketing team to develop promotional materials, social media content, and press releases to highlight upcoming events
Requirements:- Bachelors degree in Hospitality Management, Event Management, Tourism, or a related field (or equivalent experience)
- Proven experience in event planning, programme development, or guest experience management within the hospitality industry
- Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage budgets effectively
- Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse teams and external partners
- Creative thinking and a passion for creating memorable guest experiences through innovative programming
- Knowledge of local culture, attractions, and community networks to leverage partnerships and enhance programme offerings
- Proficiency in Microsoft Office Suite and event management software
- Flexibility to work evenings, weekends, and holidays as required by event schedules
Preferred Qualifications:- Experience in luxury hotel environments or boutique hotels
- Familiarity with sustainable and eco-friendly event practices
- Multilingual skills and international cultural awareness
- Experience in curating art exhibitions, culinary experiences, or wellness programmes
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