lead plays an important role in maintaining high levels of client satisfaction, by communicating in a professional their behalf. The role aims to ensure enhanced levels of efficiency and productivity, by setting the tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are met as over all Helpdesk staff in relation to service levels and functional ownership of all tickets logged all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are adhered
and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation Drive customer-centricity: · Maintain a high level of impact on other departments to support improved operations of the organisation Maintain expertise level: · Be a member of related professional bodies. ·
development, and training within the designated area. Compliance and Standards: Ensure adherence to industry quality Competencies. High-level understanding of budgeting and cost control. Intermediate level of strategic planning
Understanding the business requirements Ensure compliance on all documents Responsible for identifying identifying and managing risk of deals Ensuring compliance with Supplier Governance BCom Degree Minimum 7 Years
Understanding the business requirements Ensure compliance on all documents Responsible for identifying identifying and managing risk of deals Ensuring compliance with Supplier Governance BCom Degree Minimum 7 Years
Managing the Statutory Calendar Compliance with the Companies Act Compliance with King IV Minutes and Resolutions Act Understand the risks and liabilities of non-compliance in the governance space. Some mining industry
Managing the Statutory Calendar Compliance with the Companies Act Compliance with King IV Minutes and Resolutions Act Understand the risks and liabilities of non-compliance in the governance space. Some mining industry
ensure that the organisation is provided with first level IT support timeously and assisting the head of IT required Timely complete all annual integrity & compliance trainings and declarations (Conflict of Interest
landscapes and ready to take your career to the next level in the financial services world? Look no further your expertise to shape the future of regulatory compliance. Duties: Providing support with the regulatory
landscapes and ready to take your career to the next level in the financial services world? Look no further your expertise to shape the future of regulatory compliance. Duties: Providing support with the regulatory