Call Centre Matric No Experience Jobs in Johannesburg, Gauteng - Page 2
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Noc Technician Randburg
Dante Group Pty Ltd
Randburg
Technician to enhance their team. Minimum requirements: Matric or equivalent Mikrotik certification is essential advantageous 2 Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant:
share this job on whatsappChange Management Consultant Johannesburg North
Network Contracting SolutionsNorth Johannesburg
Management Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation faced by the merchants. Feedback around user experience to the PMO office which will feed into the measure
Data Center Engineer Randburg
TrackerRandburg
implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Duties and Responsibilities. · Installing non-critical data centre infrastructure, equipment, and systems. · Design, plan, and implement data centre infrastructure scalability, redundancy, and fault tolerance in the data centre architecture to support business growth and continuity
Field Support Engineer X2
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
It & Systems Administrator; Desktop Support; Facilities
Johannesburg
Monthly
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
initiative
Qualifications and Experience:
A+, N+ certification or
Administrator Support Jhb - Northern Suburbs
Ultra Personnel : Pharmaceutical, Insurance, EngineeringNorth Johannesburg
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively Qualifications and Experience: A, N certification or any other related qualification Two years' experience in an IT
Sql Developer Cresta . Hybrid (3 Days Remote 2 Days Office)
Computer Experts PersonnelSouth Africa
60-50k pm Role: Managing Self Minimum Qualifications & Experience Requirements: Entire Office Suite skills advanced Proficiency in TSQL. SSRS, SSIS, and SSAS SQL Server experience are essential criteria for application. Power mining, and segmentation Collections Strategy Experience Good verbal and written skills Good presentation Investigative, analytical and impact analysis skills Matric (Required) Additional helpful technical knowledge assist in creating collections strategies for the call centre. Provide insight on performance through accurate
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
client expectations & the overall client experience through SLA compliance in incident resolution to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager the success in this role. Objective 1: Client Experience Key Results: Show consistent effort and initiative Client Experience Key Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged logged to Service Desk Objective 3: Client Experience Key Results : Manage MTT Response for the Service desk
It Support Engineer Midrand
Nexio South AfricaMidrand
customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target
Technology Technician Midrand
American International School Of JohannesburgMidrand
of AISJ is to provide exceptional educational experiences in a diverse and nurturing environment in order accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to working relationships Minimum Requirements: Education Matric Certificate A/N MCSE/MCSA A tertiary qualification
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