service management performance in line with service level agreements (SLAs). Very important is the right person
from business requirements by maintaining a high level of in-depth knowledge with regards to D&A and
from business requirements by maintaining a high level of in-depth knowledge with regards to D&A and
ways to address a complicated problem at various levels of depth.
Technical expert
Problems tickets) within defined SLA's (Service Level Agreements). User interface transactional solutions
within a business and take their career to the next level alongside working with cutting edge technology and
Maintenance tickets within defined SLAs (Service Level Agreements).
predictability.
Minimum Experience Level
Problems tickets) within defined SLAs (Service Level Agreements)
- Develop user interface transactional
continuity. Ability to resolve problems at database level. Analysing business requirements and translating