within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
the maintenance and security of company's data centre and server environments. Your duties include installing
the maintenance and security of company's data centre and server environments. Your duties include installing
Interaction with team members, operational and contact centre personnel. Ad hoc analysis, queries and business
General: o Interaction with ops personnel, contact centre personnel, client and other 3PLs. · Tasks could
required, in liaison with the IT Service Desk, Contact Centre and all Technology Services Monitor and assess
Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
positions visit our website www.hi-tech.co.za or Call us on 010 001-2714 and quote this advert. Please