knowledge of Data Ops Understanding of API-based services (e.g. REST, SOAP) Understanding of basic integration
Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping and
Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping and
for someone who can help to ensure that the Data Services deliveries to both internal and external stakeholders
Systems & Infrastructure Team. Maintaining service configurations as and when they change or are deployed
Technical experience along with experience in Customer Service / Care Must be able to manage time, projects and
delivering successful projects within the Financial Services sector. The Senior Systems Analyst will be responsible
delivering successful projects within the Financial Services sector. The Senior Systems Analyst will be responsible
support tickets. Collaborate with Oracle support services to escalate and resolve critical issues. Reporting
Directory) JIRA: JIRA Core and JIRA Software JIRA Service Management JIRA customizations Networking: LAN/WAN