French Call Centre Jobs in Johannesburg - Page 2

Field Support Engineer X2

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Systems Team Lead Randpark Ridge

 World Sports Betting

Randpark Ridge

maintenance at Data Centres Gambling – 0800 Services: FreePBX extension management / manage call recordings Cloudflare

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Technology Technician Midrand

 American International School Of Johannesburg

Midrand

accounted for. Keep the asset register up to date. Log calls with external providers where and when necessary technical support to the Theatre and Fine Arts Centre. Relocate, install, set up, and configure technology Manage support calls by providing continual feedback, timely resolution, and follow-up calls subsequent to

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Noc Technician Randburg

 Dante Group Pty Ltd

Randburg

Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit

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Solutions Architect Infrastructure Bryanston

 Sabenza It Recruitment

Bryanston

and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification

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It Support Engineer Midrand

 Nexio South Africa

Midrand

customer service. The engineer answers incoming calls, tracks all information on the Remedy system along accurately into the Remedy System Manage end to end all calls logged and providing updates to keep customers informed VIP's facing challenges and try and resolve on first call. Gathering information through analytical trouble Identify trends by monitoring and analysing incoming calls, problems and support requests. Use the required forthcoming attractions. Escalation and management of calls to agreed SLA's Avoid requests from breaching target

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It Helpdesk Administrator Sandton

 Resource Associates

Sandton

team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically

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Digital Pm Johannesburg

 Ngage Specialist Recruitment Ltd

Johannesburg

infrastructure, software technologies, networking, Data Centres, hardware, and integration Experience and a proven

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Senior Operations Engineer Melrose

 Computer Experts Personnel

South Africa

 90-70kpm

improvement ● Manage national and international calling underlying carriers including cost analysis and irregularities or disputes from carriers, provide call records or other requested data, and work on resolutions updating product catalogues ● Maintaining and updating call charge rates ● Ensuring that prefix lists are maintained assurance tasks such as ensuring that cost effective call routes are utilized and that provisioned services improvement ● Manage national and international calling underlying carriers including cost analysis and

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Desktop Support Engineer Rivonia

 Layla Placements

Rivonia

Respond and resolve support calls at customer's sites Responsible for calls via remote connection. Remote

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