Inbound Call Centre Customer Service Jobs in Cape Town City Centre
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IT / Computing / Software
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Service Coordinator Claremont
Believe Resourcing Pty Ltd
Claremont
technology solutions provider committed to ensuring customer satisfaction across various sectors including standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving efficiency of processes as well as enhancing the customer experience. Requirements: Demonstrated ability improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
share this job on whatsappBusiness Analyst - Operations - Fund Services
Cape Town City Centre
interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed
communication across multiple jurisdictional client service teams and levels of the organization
Analysis
of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group
all seniority levels of jurisdictional client service teams
Training
Facilitate and provide
experience within the Financial Services industry
Min 5 years Financial Services industry experience
Working
Field Service Engineer Cape Town (westlake)
Armstrong AppointmentsWestlake
R 22 000 CTC team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape assistance with hardware and software, then give me a call to discuss This role offers the flexibility of a Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Building sustainable relationships and trust with customer through open and interactive communication Attending 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle
It Field/helpdesk Technician For Managed Service Provider
Cape Town City Centre
1st Line Support Technician Gardens, Cape Town
Voys South AfricaCape Town City Centre
R21,100 - R23 769 + benefits 1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales
Operations Associate Claremont
Believe Resourcing Pty LtdClaremont
solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery
Azure Integration Engineer X3 To 4 - Contract
Cape Town City Centre
R500 - 565 per hour and troubleshoots incoming employee calls. Provides support services to employees with technical problems technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support.
As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical
2nd Line It Support
Cape Town City Centre
R30 000 to R40 000 based on qualifications and Experience Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience:
- Minimum (2016/365)
- Familiarity with on-prem and hosted email services like Office 365 & G-suite
- Advanced
:
- Remote IT Telephone Support for customers
- Remote assistance covering hardware, operating
2nd Line It Support Montague Gardens
West Coast PersonnelCape Town City Centre
R30 000 to R40 000 Per Month Dependent Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets mail routing, and account management Logging customer queries and updating tickets with SLA time Remote
Business Analyst
Cape Town City Centre
of business analyst experience in the financial services industry.
- Sound financial services industry knowledge/context.
- Knowledge guidelines.
- Familiarity with financial services compliance legislation/regulations (including
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