Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
Reference: JHB000987-DS-1 Role: IT Helpdesk Technician Location: Fourways. Johannesburg Company: A leading and growing MSP with over 30 years' experience are looking for a IT Helpdesk Technician to join their dynamic and friendly team. Provide 24x7 support and maintenance Microsoft Servers environme
step-by-step through the problem-solving process. Help with troubleshooting hardware and software. Follow
Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
Corruseal Corrugated Western Cape is seeking to recruit an IT Helpdesk Technician who will provide support and maintenance of the, LAN, wireless network, servers, computers and all other IT related peripherals within the Business Unit and the resolution of all IT faults logged with the helpdesk. Ass
reporting key performance metrics to management.
step-by-step solutions or provide clear instructions to help them resolve software issues Problem Analysis and
ESSENTIAL SKILLS REQUIREMENTS:
- Cisco ACI Knowledge
- Cisco Nexus 9K
- Python Scripting Experience
- Routing
- IPv6 Knowledge
- ACI Troubleshooting
- Creation of Technical Documentation
- Any additional responsibilities assigned in the Agile
ESSENTIAL SKILLS REQUIREMENTS:
- IT application operations experience
- IT application integration experience (e.g., REST APIs)
- Solid Linux skills
- Basic enterprise IT network know-how, including network security (firewalling)
- Container-based applicatio
Service Desk Engineers provide IT end-user support on various components of an IT environment, including professional, helpful and to provide assistance with a sense of urgency, regardless of the level of incident time entries. Provide guidance and training to customer personnel, empowering the users to help themselves