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IT / Computing / Software
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Call Centre Manager Nelspruit
Careercare-sa
Nelspruit
R17,500 - R25,000 Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
share this job on whatsappQuality Assurance Agent: Call Centre
Pretoria
Negotiable year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
It Software Support (night Shift)
South Africa
10000 Monthly
year qualification in IT
Able to work night shift - Monday - Thursday
Well spoken
Team
Call Coordinator Midrand NEW
DatacentrixMidrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
Contact Centre Agent Alberton
Altron FintechAlberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Senior Manager Centre Centurion
Humankind GroupCenturion
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
Network Operations Centre Manager Johannesburg
ApmcJohannesburg
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain NEW
Global Synapse Technologies LtdSouth Africa
R14k - R20k Candidates MUST be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends weekends and public holidays. Rotational shift works. Candidates MUST be mobile and have their own means company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's
Management Specialist Cape Town NEW
ApmcCape Town Region
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within training and support to staff Conducting handover at shift rotation Monitoring and managing network Managing Must be living in Cape Town and willing to work shifts on site At least 5 years similar experience Must
Software Support Technician Cape Town
Datafin It RecruitmentCape Town Region
including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational preferably own reliable transport as rotational shift work will be expected. DUTIES: Assist customers certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting preferable as you will be required to perform rotational shift work. ATTRIBUTES: Good communication, time management
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