capabilities. Evaluation and Feedback: Assess trainee performance and progress through exercises, quizzes concepts in a simple and understandable manner to trainees. This includes verbal communication during training materials, and active listening to understand trainee needs and questions. Possess a solution-oriented delivery methods to accommodate the diverse needs of trainees and respond to unexpected situations or challenges sessions. Patience is crucial when working with trainees who may have varying levels of experience or proficiency
content and delivery styles required to train new trainees and develop the existing agent capabilities. Can requirements Multi skill into different campaigns and accounts required to be delivered from various industries Gradbay as per expectations Coach his/her own Trainees on observed Knowledge and Skill gaps Manage Attrition
/>Education:
content and delivery styles required to train new trainees and develop the existing agent capabilities. Can content and delivery styles required to train new trainees and develop the existing agent capabilities. Can Grad bay as per expectations · Coach his/her own Trainees on observed Knowledge and Skill gaps · Manage
the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states
day to day tasks Key Job Outputs: Creating user accounts and managing access control Providing IT support Protection of Personal Information Act No. 4 OF 2013
recommendations & provide performance reviews for trainees • Perform other support related tasks and functions
recommendations & provide performance reviews for trainees • Perform other support related tasks and functions
scope aligned etc. Good knowledge of Exchange 2010 / 2013 and above. Competitive and market related
management.