and the administration of key Microsoft System Center products to ensure a secure and efficient computing System Center Configuration Manager (SCCM) for software deployment and updates. Manage System Center Service problem management. Support and Maintain System Center Operations Manager (SCOM) for proactive monitoring experience in System Center Configuration Manager. At least 3 years' experience in System Center Service Manager Manager. At least 3 years' experience in System Center Operations Manager. At least 3 years' experience in
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate operational excellence within our retention call center model. Leverage your consumer marketing experience
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate operational excellence within our retention call center model. Leverage your consumer marketing experience
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals goals. JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals goals. JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline
Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our
Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring system to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & & service, handling voice and queries, customer escalations etc. with excellent verbal communication into insights, streamline operations, improve customer experience, and transform their business. Our
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements the capturing of customer requests from varied inbound sources into the company's Call Management System can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined defined per customer The First Line Support Engineer must analyse the reported fault and complete detailed
teams, including sales, installations, setup, and customer support, to address client needs and escalate
service calls.