Wesbank Call Center Jobs in South Africa - Page 4
IT / Computing / Software
- E-merge It Recruitment (83)
- Network It (15)
- Hi-tech Recruitment - Cape Town (12)
- Isanqa (12)
- Exl (9)
- Datacentrix (6)
- Datafin It Recruitment (6)
- Mediro Ict Recruitment (6)
- Communicate It (5)
- Adapt It Ltd (4)
- Last 7 days (74)
- Last 3 days (32)
Field Support Engineer
Secunda
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
share this job on whatsappField Support Engineer
Sandton
Negotiable you’ll do:
- Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
- Asset input average contractual SLA requirements
- All calls which can be resolved remotely is redirected back team.
- Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
- Call Ageing - Ensure
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
Business Intelligence Executive Durban
Datafin It RecruitmentDurban
company to join its dynamic Debt Collections Contact Center where you will play a crucial role in enhancing Advantageous – A solid understanding of Contact Center processes and technology. Experience with Cloud-based
Field Technician Port Elizabeth
HeadhuntersSouth Africa
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
Quality Assurer Ethekwini North (umhlanga / Tongaat)
Masa Outsourcing LtdSouth Africa
Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
Contact Centre Agent Alberton
Altron FintechAlberton
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational Matric A / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Operations Analyst Southern Suburbs
Aga Recruitment SpecialistsCape Town Region
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Data Engineer Cape Winelands: Stellenbosch
Network ItStellenbosch
requirements into system developments. Your focus will center on designing, building, and supporting data integration
It Manager Johannesburg West
Network ItWest Johannesburg
Azure Active Directory, DevOps, Monitor, Security Center, and Sentinel. Proficient in Microsoft 365 administration
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