candidate will be responsible for installing, servicing, and managingPBX systems, IP Phones, Access Points manage their own schedule, and provide exceptional service to clients.
Key Responsibilities
maintenance. Required Skills
BAPS services locally and globally. Service Management: Delivering and supporting BAPS services that ensure cost-effective and compatible support. Training: Training support and development personnel on new
accounting for the cost of BAPS services locally and globally.
Responsibilities:
security protocols.
Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established FinTech stakeholders. Technical Support and Training: Provide technical support and training to users and team members optimizing code Knowledge and experience on web services development will be advantageous. Ability to analyse recognised by the Department of Higher Education & Training Personal Attributes: Must have good administrative
Subject Matter Expert (SME) for the CMDB / Manage Service Configuration topics in the context of a feature Manage Service Configuration processes including coordination of relevant interfaces to other service management coordinating activities related to the CMDB and Manage Service Configuration processes. Consulting on the IT Configuration standards Interfacing with other experts on IT Service Management topics Interfacing with other experts Carrying out of necessary communication measures and training Reporting on requirements and suggestions for
abnormalities, logging calls and following up with service providers and regions. This will include routing and Escalation Procedures within the prescribed service level agreements Handing over all relevant network routine tests Providing technical leadership, training and support to staff Conducting handover at shift networks, transport core and access networks and services as well as GSM and related technologies
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION environment or reviewing system design. · Provides basic training for users when required. · Acts as liaison between client expectations. KEY RESPONSIBILITIES: 1. Service Desk and Incident Management : Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable to ensure resolution by assigned agent within service level. Manage incident until completion. Identify
NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION environment or reviewing system design. · Provides basic training for users when required. · Acts as liaison between client expectations. KEY RESPONSIBILITIES: 1. Service Desk and Incident Management : Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable to ensure resolution by assigned agent within service level. Manage incident until completion. Identify