Respond to help desk tickets, emails, and phone calls R 12000 - R 15000 - Monthly
support
Respond and resolve support calls at customer's sites Responsible for calls via remote connection. Remote
within the team. 99% of calls required to be answered. 95% adherence to Call SLA criteria. 95% attained
of software development trials, heed this cosmic call! Send forth your resume and portfolio, showcasing
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
TO R466 602 PER ANNUM ● REF NO: CS 81/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Minimum qualification
TO R570 387 PER ANNUM ● REF NO: CS 78/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Relevant B Tech/B degree/
explore APIs in a test environment and analyse the call structures/schemas, the response messages and the “terse†existing swagger documentation as a starting point, and access to the test APIs.