daily activities within the Network Operations Center (NOC), supervising NOC agents / engineers, and
Angular, or Vue.js. - Solid understanding of user-centered design principles, information architecture, and
Angular, or Vue.js. - Solid understanding of user-centered design principles, information architecture, and
Sketch, or Figma. Solid understanding of user-centered design principles and methodologies. Familiarity
Sketch, or Figma. Solid understanding of user-centered design principles and methodologies. Familiarity
products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology
performance. Coordinate with the Network Operations Center (NOC) and other teams to address network outages
including vCenter, update manager, clusters/data centers, with experience in V7.0 being advantageous. Ability
Maintain accurate records of service calls, repairs, and parts inventory.
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront