Key Performance Areas:
satisfaction while delivering high-quality service. Assist the pre-sales team by conducting product demos business requirements and propose suitable solutions. Assist in eliciting client requirements, project scope experience in accounting software, preferably Sage, and Cloud technology. Solid grasp of accounting principles resolutions Bachelor's degree or higher in Business/Accounting Information Systems or related field. Willingness
Assist development team in compliance with policies and procedures.Â
Accountability: Software
and users. ·Â
Assist during design of the software solutionÂ
Assist in physical and logical
for quality, security and compliance (SAS 70) Accountability: SoftwareÂ
Solution Development
Be
mailbox creation and management Microsoft 365 account administration Microsoft Exchange e-mail administration (retail) Office Support: Assisting staff with IT queries related to their duties Assisting with website technical archives, pending tickets etc) Smarttrack, livechat account creation, management and support Anti-Virus management management and support Microsoft Outlook SMTP account setup Microsoft Office setup Management and maintenance equipment User software installation IT software account management Setup of Desktop/laptop for new staff
Design solutions and architectures with Sales, Account Management, and Service Delivery teams. Develop Development Contribute to account management plans and client strategies. Assist in identifying and closing
team, aiming to release with zero defects
with specialist departments and market testers, assist with market introduction and stabilization, and in Accounting, Business Administration, or comparable qualification.
experienceDUTIES:
day administration of user accounts and privileges throughout the user account lifecycle. You will be responsible and services. Operational Support: Create user accounts on Active Directory domain and across Application profiles and entitlements throughout the user account lifecycle. Develop and update access control lists authorisation issues on Microsoft Active Directory. Assist in implementing, maintaining, monitoring and reporting reporting security solutions on endpoints. Assist with updating software with the latest security patches
provided with first level IT support timeously and assisting the head of IT with projects and day to day tasks tasks Key Job Outputs: Creating user accounts and managing access control Providing IT support and resolving resolving problems for colleagues Assisting with onboarding of new colleagues Procuring, maintaining, and