upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always knowledge to generate sales. Deals with any customer service issues that may arise and resolves promptly. Keeps that staff KPIs are monitored and the necessary corrective action taken if KPIs are not being met. Monitors procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
sales assistants to deliver exceptional customer service in our stores on a Fixed Term Contract. If this
sales assistants to deliver exceptional customer service in our stores on a Fixed Term Contract. If this
sales assistants to deliver exceptional customer service in our stores on a Fixed Term Contract. If this
sales assistants to deliver exceptional customer service in our stores on a Fixed Term Contract. If this
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales promotions and events in order to provide the correct information to customers at all times. To efficiently consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard
the Store Manager, service the entire beauty dept. Job Purpose: To deliver service excellence through advise customers in selecting the best products and services that meet their needs. To drive and maximise sales promotions and events in order to provide the correct information to customers at all times. To efficiently consistently met. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To promote the Clicks clubcard and to enroll new clubcard
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* Ensure correct number, type of Quality of personnel are