and Data Centre projects on all White Space products Carry out inspections of assigned Customer accounts sales/volume forecasts for specific product lines per Customer or project. (At least 10 Projects must be managed delivery and services Responsible for reports on Customer service level, all reconciliations, and back orders movement of goods whilst ensuring right level of customer service Ensure the use of accurate, effective
experience across all touchpoints, for all kinds of customer interactions, transactions and engagements. • opportunities for improvement and ensure that gaps in the customer experience- irrespective of where they occur in websites, self-service apps, consultants and call centre • Identify emerging member needs and trends, taking management, or in a related field preferred. • Customer Experience Certification • At least 6 years’ professional
Consultant) that is required to assist with all customer enquiries related to selling their safety products relationships with existing customers, investigating underperforming customers and report any concerns for Sales Experience. Proven successful sales and customer service track record. Fire industry experience and brands to new customers Quotation Follow ups. Managing Underperforming customers In conjunction with quotations for new customers. Create sales orders for orders received from new customers. Manage underperforming
Consultant) that is required to assist with all customer enquiries related to selling their safety products relationships with existing customers, investigating underperforming customers and report any concerns for Sales Experience. Proven successful sales and customer service track record. Fire industry experience and brands to new customers Quotation Follow ups. Managing Underperforming customers In conjunction with quotations for new customers. Create sales orders for orders received from new customers. Manage underperforming
industrial and electronic products Liaising with customers in industries such as mining, construction, oil transport and agriculture Duties Assisting walk-in customers from beginning to end of sales process. Generating and Invoices. Responding to customer sales requirements. Quoting customers based on specific product requirements requirements. Processing customer orders and updating customers on deliveries. Provide after-sales services management to convey customers' needs and requirements. Provide technical assistance to customers where possible
industrial and electronic products Liaising with customers in industries such as mining, construction, oil transport and agriculture Duties Assisting walk-in customers from beginning to end of sales process. Generating and Invoices. Responding to customer sales requirements. Quoting customers based on specific product requirements requirements. Processing customer orders and updating customers on deliveries. Provide after-sales services management to convey customers' needs and requirements. Provide technical assistance to customers where possible
provinces with some customers in foreign countries. Key Responsibilities Find potential customers, follow up on Maintain and expand distributor network Meet with customers and technical staff to discover what they need arrange for delivery. Periodically check up on customers to see how current installations are working and product training programs for Customers/Employees Periodically visit customers to access market size and visit reports Quote Customers, do order confirmations, deliver and invoice Customers on SAP Periodic (weekly)
provinces with some customers in foreign countries. Key Responsibilities Find potential customers, follow up on Maintain and expand distributor network Meet with customers and technical staff to discover what they need arrange for delivery. Periodically check up on customers to see how current installations are working and product training programs for Customers/Employees Periodically visit customers to access market size and visit reports Quote Customers, do order confirmations, deliver and invoice Customers on SAP Periodic (weekly)
and manage client visit schedule. Liaise with customers on pricing issues. Assist the Sales and Marketing with obtaining accurate forecasting from the customers. Actively seek new growth opportunities. Liaise improved. Send price notifications to the relevant customer representatives once prices have been determined Attend to customer's sales needs with regards to: Understand customer's needs. Inform customers of company company product range. Liaise and assist customers with technical advice. Manage client relationships. Seek
business
Attending to customers questions
Quoting customers
Following up on
quotations
Capturing customer orders received
Actioning of customer orders received
Procurement of traded products for customer orders received
Liaising with production
updating expected delivery dates of customer orders and updating customers
Arranging for delivery
collection of customer orders
Reporting on sales and profitability per customer and sales targets