Calling all; candidates in the Clearing & Forwarding sector This is a fantastic opportunity to be
providing prompt, courteous and knowledgeable service to clients and customers.The Attendant primary primary responsibility is to provide fuel service and ensure the fuel area is safe,clean and free of debris cashpayments from customers and making change, or charging purchases to customers’ credit cardsand providing
candidate will excel in delivering outstanding customer service with a friendly and enthusiastic demeanor ng>
Require
ensuring the smooth operation of our transportation services. You will work closely with our senior operations execution of transportation schedules to meet customer demands.
If you are passionate about transportation
distribution services to their clients, ensuring their satisfaction and trust in their services.
Job
and schedule shipments and deliveries to meet customer requirements and deadlines.
the suppliers and build relationships to ensure service levels are achieved.
sales and profit by expanding sales volume, the customer base and market share across various market segments replenishment, sales, internal and external customer service, operations, administration, pricing tactics Champion a culture of excellence in customer service and ensure that customer satisfaction is prioritized and • Implement customer feedback mechanisms and use insights to continuously improve service delivery. • enhance operational efficiency, productivity, and customer satisfaction. • Maintain high standards of housekeeping
efficient and reliable transportation and distribution services to our clients, ensuring seamless delivery of processing proof of delivery (POD) documents, managing customer credits, and providing general administrative drivers and customers to resolve any discrepancies in delivery documentation.
conform to the requirements of the customer Evaluate and follow up on service levels Liaise with various departments Ensure KPI's are of the correct criteria Inform the customer immediately if there are any delivery delays Handle Handle and document all queries and customer complaints Monitor and compile daily and monthly reports and ensure the driver sign's for each POD Ensure customer satisfaction both internally and externally Liaise Quality, Health and Safety and KPI's Ensure that customer KPI's are known, understood, measured, managed
the best prices with unrivaled service delivery experience and customer satisfaction at its core. Load