background/knowledge, to manage the usage of 3 rd party Courier services (including SLA negotiations and management) to (logistics/courier) projects within the business. Customer Services: Interaction with customers to provide distribution distribution solutions by focusing on value added services and new delivery methods. Identify areas of improvement customer's specific requirements for delivery services and include their requirements in company internal culture of continuous improvement for delivery services. Close monitoring of the external customer's (salesforce)
packaging is advantageous Proven dispatch and service environment Experience in WMS, inventory systems relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal outputs. Training & Development – Monitor and coordinate team operational training requirements. HR Management Management – Manage all team HR-related issues / requirements, with guidance from HR. Policies, processes, and
packaging is advantageous Proven dispatch and service environment Experience in WMS, inventory systems relating to orders and fulfillment. Third party service providers – Maintain long-lasting and mutually mutually beneficial relationships with all service providers. Customer queries/complaints – Managing all internal outputs. Training & Development – Monitor and coordinate team operational training requirements. HR Management Management – Manage all team HR-related issues / requirements, with guidance from HR. Policies, processes, and
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments within staff • Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required • Ensure that all HR and payroll records are in place
requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments within staff • Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required • Ensure that all HR and payroll records are in place
This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at This is an evolving Top bank in S.A. Will be trained on the banking products Must be willing to work to learn Reliable Energetic Excellent customer service skills Excellent English communication Great at
is an evolving Top bank in S.A.
Will be trained on the banking products
Must learn
Reliable
Energetic
Excellent customer service skills
Excellent English communication
Great
transactions.
Customer Service: