implement operational policies, procedures, and standards to optimize efficiency and consistency. Monitor outstanding customer service and uphold brand standards. Foster a culture of teamwork, accountability minimize waste, reduce costs, and optimize stock levels. Quality Assurance and Compliance: Ensure compliance maintain cleanliness, hygiene, and operational standards. Address any quality issues or customer complaints Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement and implementing
implement operational policies, procedures, and standards to optimize efficiency and consistency. Monitor outstanding customer service and uphold brand standards. Foster a culture of teamwork, accountability minimize waste, reduce costs, and optimize stock levels. Quality Assurance and Compliance: Ensure compliance maintain cleanliness, hygiene, and operational standards. Address any quality issues or customer complaints Satisfaction: Monitor customer feedback and satisfaction levels, identifying areas for improvement and implementing
staff activities, implementing & monitoring standards, driving professionalism, providing feedback to of all venues, cleanliness, mise en place, staff levels, uniforms, food presentation, buffet displays, drink service sequence as well as the overall standards of service in the C&B department Responsible changing staff behaviour, delivery of service standards, ensuring guest satisfaction Apply a “Think on enforced as directed by the relevant legislation and standard operation procedures of the Company Ensure staff
staff activities, implementing & monitoring standards, driving professionalism, providing feedback to of all venues, cleanliness, mise en place, staff levels, uniforms, food presentation, buffet displays, drink service sequence as well as the overall standards of service in the C&B department Responsible changing staff behaviour, delivery of service standards, ensuring guest satisfaction Apply a “Think on enforced as directed by the relevant legislation and standard operation procedures of the Company Ensure staff
responsible for stock and control in line with Singita Standard of Excellence and SOP.
Key such as Cape Wine Diploma or similar.
- WSET level 3.
- Good knowledge of international wines
maintain safety and hygiene standards at all times to the highest level
responsible for stock and control in line with Singita Standard of Excellence and SOP. Key Responsibilities: - qualification, such as Cape Wine Diploma or similar. - WSET level 3. - Good knowledge of international wines. - 3
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innovative culinary production, presentation and standards across the kitchen operations with the aim of relevant Stakeholders internally at a unit and Group level Manage and allocate people and operational resources Governance & Standards Oversee Kitchen working standards and processes at a unit level Integrates Group Group standards into Unit Operations Align practices with new legislative compliance around health, hygiene that competence levels of staff in the kitchen are sufficient to meet operational level requirements Source
innovative culinary production, presentation and standards across the kitchen operations with the aim of relevant Stakeholders internally at a unit and Group level Manage and allocate people and operational resources Governance & Standards Oversee Kitchen working standards and processes at a unit level Integrates Group Group standards into Unit Operations Align practices with new legislative compliance around health, hygiene that competence levels of staff in the kitchen are sufficient to meet operational level requirements Source