and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement and monitor anticipatory service and a consistent service standard is offered to our guests by all Food and Beverage and accountability. Ability to maintain a high level of motivation during both high and low service periods times. Commitment to quality customer service standards and values. Respect and value of each and every every team member across our group. High level of communication skills characterised by patience, clarity
and consistent delivery of products and service levels. • SYSTEMS & PROCEDURES - Implement and monitor anticipatory service and a consistent service standard is offered to our guests by all Food and Beverage and accountability. Ability to maintain a high level of motivation during both high and low service periods times. Commitment to quality customer service standards and values. Respect and value of each and every every team member across our group. High level of communication skills characterised by patience, clarity
maintain safety and hygiene standards at all times to the highest level
maintain safety and hygiene standards at all times to the highest level
responsible for stock and control in line with Singita Standard of Excellence and SOP.
Key such as Cape Wine Diploma or similar.
- WSET level 3.
- Good knowledge of international wines
responsible for stock and control in line with Singita Standard of Excellence and SOP. Key Responsibilities: - qualification, such as Cape Wine Diploma or similar. - WSET level 3. - Good knowledge of international wines. - 3
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training of the lodge staff in line with the Company Standard of Excellence
2. Ensure ultimate guest relations
home" personal attention levels are maintained
3. Maintain the highest standards of housekeeping and
hardworking, co-operative manner
- High standards of service excellence and a passion for the industry
maintain high standards of service. Ensure compliance with health, safety, and hygiene standards. Develop inquiries, feedback, and complaints, ensuring high levels of customer satisfaction. Coordinate special events handle financial management and budgeting. High standards of personal hygiene and appearance. R15 000 -
maintain high standards of service. Ensure compliance with health, safety, and hygiene standards. Develop inquiries, feedback, and complaints, ensuring high levels of customer satisfaction. Coordinate special events handle financial management and budgeting. High standards of personal hygiene and appearance. R15 000 -