troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
troubleshoot problems and provide information related to product/services Please note that this role is for an international answering product and service questions and advising about other products and services Resolving product and
service / technical experience; Advantageous – Hino product / process knowledge; Excellent customer service
Responsibilities will include: Servicing clients and up sell products according to clients needs. Servicing existing
CLO's meet and sustain agreed customer service, productivity and other targets through daily monitoring, support. Very knowledgeable on all aspects of the products, processes and systems required to deliver outstanding LIASON MANAGEMENT (35%) • Ensure high standards of product knowledge and adherence to documented processes relevant information and knowledge of all company products, policies, procedures and processes. INTERNAL delays. (Customer) • Ensure that the team meets productivity targets daily. (People) • Provide input to weekly
other support queries in relation to the Company's products and solutions, particularly within the property
Obtain and capture customer information. Explaining products and services to customers. Exceeding company standards
Manage order related administration. Establish productive sales relations to ensure quality of service finance. Resolving Delivery issues. Providing product information i.e. Serial numbers. POS/Vendor Rejections
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating
assist the customer in understanding the Companies products and identify solutions to fit their needs, generating