concerns.
additional needs or concerns. Administrative Tasks: Performing various administrative duties, such as maintaining
failure and recommend corrective action Creating a system to generate statistics to: Determine why complaints Establish trends and set up alerts Create a tracking system to assess which channels have been used to resolve
Business and Operational Insurance Industry administrative processes. Negotiable
Business and Operational Insurance Industry administrative processes. Negotiable
ities:
ensuring accurate capturing and updating on all data systems
Maintain values
take. Log customer problems and complaints in CRM system by creating jobcards Daily follow up of non completed of spares used and other repair data on the CRM system Invoicing of jobcards where repair services rendered expedite Accurate data capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service
product information when requested • Processing administrative requests raised by customers • Rooting inbound a minimum of 2 years in the call centre and administration industry • You must have experience dealing
product information when requested • Processing administrative requests raised by customers • Rooting inbound a minimum of 2 years in the call centre and administration industry • You must have experience dealing