Consumers want to take charge and customise every part of their world to meet their needs. We're applying Operations functions. • Your role may change over time, depending on your performance, your needs and the English • Strong sense of ownership • Excellent time management skills • Pro-active and innovative •
required to assist with the repair of printers from time to time depending on the workload. Attend to customer advising of technician allocated and estimated arrival time of technician Capturing of spares used and other capturing on financial and CRM system Excellent time management EXPERIENCE 1 Year service Controller
dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in service, ensuring customer satisfaction, and offering timely and accurate support. The agent will need to have
track staff time-keeping, absenteeism trends, overtime worked and leave to ensure adherence to HR policies/
track staff time-keeping, absenteeism trends, overtime worked and leave to ensure adherence to HR policies/
and Collaboration: Ability to work effectively as part of a team and collaborate with other security personnel
objectives. Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation customer portfolio, and efficiently prioritize your time. The reference number for this position is LJ58960
Delegation: Assigning tasks to team members and ensuring timely completion. Conflict Resolution: Mediating and Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends
processes. Mentors the team and gives constant real-time support in terms of query resolution. • Builds and agreed quality assessment ratios and turn-around times • Improve customer satisfaction, experience and