We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be and behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
handling of complaints Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers Rooting inbound client contacts to the appropriate resources when complaints and action taken Adhere to contact centre schedules and protocols Provide first time client beneficial You must have a minimum of 2 years in the call centre and administration industry You must have experience
in the industry – it's made just for you at the start, and changes as your life changes. What you'll be handling of complaints • Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers • Rooting inbound client contacts to the appropriate resources when complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
in the industry – it's made just for you at the start, and changes as your life changes. What you'll be handling of complaints • Answering/responding to inbound contact from customers professionally and responding administrative requests raised by customers • Rooting inbound client contacts to the appropriate resources when complaints and action taken • Adhere to contact centre schedules and protocols • Provide first time client • You must have a minimum of 2 years in the call centre and administration industry • You must have experience
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
focus of your role will be to perform outbound calls for confirmation of cover and other questions that related terminology is preferable • Previous call centre or customer service experience is preferable related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that related terminology is preferable • Previous call centre or customer service experience is preferable related terminology is preferable • Previous call centre or customer service experience is preferable