paces call centre and we assist Debt Counsellors via ticketing system. The assistance is not limited to DCs Review consumers as well as creditors. In order to assist our stakeholders, there are engagements with different
authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints Insurance Customer Contact Centre to provide and assist with advice on any noted anomalies or trends that Fulfilment Manager, to guide, assist, mentor and advice you of all matters that can assist you with your growth or authorization Operations Manager, to guide, assist and advice you through your first line report, experience throughout the customer journey and assist by providing professional peace of mind while dealing
authorizations Home Loans Customer Contact Centre to assist and improve customer communication, complaints Insurance Customer Contact Centre to provide and assist with advice on any noted anomalies or trends that Fulfilment Manager, to guide, assist, mentor and advice you of all matters that can assist you with your growth or authorization Operations Manager, to guide, assist and advice you through your first line report, experience throughout the customer journey and assist by providing professional peace of mind while dealing
Vehicle Service Management Teams - bus operator/driver supervision team - to help resolve passenger issues any passenger feedback or technical issues for assistance and following processes to ensure the right information
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
month. Assist with processing orders for colleagues when absent or excessive workloads. Assist with ad-hoc
copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination (which may may require after hours and weekend work) Assist with service recovery and client apologies, also help
external parties (DD/IFA) when the need arises Assist with monthly close off co-ordination (which may may require after hours and weekend work) Assist with service recovery and client apologies, also help