/>General:
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
JOB DESCRIPTION In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining ac
exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues as handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high
SPONSIBILITIES:
copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations before they problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
requirements as per client requirements.
public information communication material
Assist universal access passengers
Be polite and
to provide cashier and validator services
Assist with special events and monitor crowd control
processing requirements as per client requirements. Assisting with any other duties that may be reasonably expected