Inbound Call Centre Customer Service Jobs in Johannesburg, Gauteng - Page 3
- Johannesburg (19)
- Sandton (10)
- Central Johannesburg (7)
- South Africa (6)
- Randburg (4)
- Bryanston (3)
- Midrand (3)
- North Johannesburg (2)
- Roodepoort (2)
Customer service / support
- Freerecruit (6)
- Rainmaker Acquisiton Cc (4)
- Adumo (2)
- Ambledown Financial Services (2)
- Eastern Personnel Consultants (2)
- Staff Unlimited (2)
- Talented Recruitment (2)
- The Working Earth.. (2)
- Consol Glass (1)
- Crayon (1)
- Last 7 days (12)
Service Administrator/technical Scheduler
Sandton
Duties:
- Handle incoming service requests via phone, email, or in-person visits
- Maintain accurate records of customer inquiries, service requests, and resolutions.
- Coordinate ensure timely resolution of customer issues.
- Prepare reports on service activities, including trends trends, performance metrics, and customer feedback.
- Assist in the development and implementation
- Schedule service appointments for technicians based on customer needs and technician availability
- Schedule service appointments for technicians based on customer needs and technician availability
share this job on whatsappService Consultant Sandton
Rainmaker Acquisiton CcSandton
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Laureate Service Consultant - Sandton
Rainmaker Acquisiton CcSandton
Laureate Service team, the primary focus of your role is to provide relationship management service, active keep your finger on the pulse of our internal service level agreement to make sure that we achieve the supplied with detailed feedback • Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer • Meet require after hours and weekend work) • Assist with service recovery and client apologies, also help with handling
Qualified & Experienced Bmw Aftersales Consultant (service Advisor)
Johannesburg
include:
- Customer Service:
- Greet customers promptly and courteously.
- Listen
- Listen to customer concerns and provide accurate information regarding service needs.
- Maintain
- Maintain regular communication with customers during the service process, providing updates and addressing
trong>Service Management:
- Schedule service appointments and manage the service calendar causes discovered, as well as required repairs and services.
- Coordinate with the workshop team to
Sassa - Team Coach
Randburg
Negotiable
Contact Centre Team Coach
Based
to lead an inbound voice/messaging customer services team and to maintain quality of service delivered
delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected
work within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time
forms
M-kopa Team Coach
Randburg
Negotiable
M-KOPA Customer Service - Team Coach
Â
The position of the Team Coach lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered delivered in conjunction with customer goals and objectives. The Team Coach is also expected to work within within all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
Main
forms
Sales Development Representative Randburg
Real PromotionsRandburg
our dyamic team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service, ensuring customer customer satisfaction, and offering timely and accurate support. The agent will need to have strong interpersonal ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries
Collections Agent Bryanston
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
Device Collections Agent Market Related.
AdumoBryanston
businesses and customers to collect devises and resolve outstanding queries. CUSTOMER: CSAT scores across Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices what is to be collected as per system. Emailing customer that you can't be reached on the phone within courier option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected
M-kopa - Quality Analyst
Randburg
Negotiable Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed
- Matric
- Minimum 1 year call centre industry experience
- FAIS, Compliance skills
- Results driven with a focus on quality and customer service;
- Applicants need to be fluent in the
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