managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and and conduct regular quality assurance checks of call and ensure processes and procedures are adhered issues arising during the course of operations and QA sessions. Is available for employees who experience months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
focus of your role will be to perform outbound calls for confirmation of cover and other questions that related terminology is preferable • Previous call centre or customer service experience is preferable related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that related terminology is preferable • Previous call centre or customer service experience is preferable related terminology is preferable • Previous call centre or customer service experience is preferable
A Client Relationship Centre Division for the Automotive Industry is looking for a Supervisor
customer communications.
Responsibilities:
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500
part of our organization, specializing in outbound call center operations. Our primary responsibility is arrangements. Updating banking details on the system. Calling clients before their next hampers are dispatched sales system with arrangements made. Other ad hoc calls and duties related to Client Accounts Have a 3-year Degree or Diploma. Previous experience in a call centre, collections, or customer service role is preferred be commission based only and is linked to every call you make. The expected salary is between R17 500