through tracking and feedback.
to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Position has become available within the Support Centre, to ensure customer service responsibilities for multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well as part Ability to meet targets. Knowledge of contact centre platforms. A critical thinker and good problem-solving Experience and Qualifications: Matric Previous contact centre experience Clear Credit and Criminal Record Required
Day to day: Handle inbound phone calls from passengers and return calls through a cloud-based phone system outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls while being able to
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations
Area: Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order targeted jobs per fit per day, enabling the Fitment Centre to run to full capacity and customers' expectations
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build