preferrable) Experience · 5 years experience in a Call Centre environment · 2 years experience in a team
We are currently seeking a Cleaner to oversee the upkeep of our facilities and execute cleaning and maintenance tasks. The primary objective is to ensure our building maintains a tidy and organized environment.
Responsibilities:
Clean, replenish, and manage specified
operational inbound logistics expertise to effectively manage and develop the distribution center inbound ope
responsibilities
of the distribution centers in Gauteng and the Western Cape
Manage inbound, storage, outbound and
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
office and be able to attend to clients Coordinate inbound and outbound office mail Support management
Experience with generating own leads and cold calling ( No Inbound Sales ). Exceptional knowledge of the area/region
Experience with generating own leads and cold calling ( No Inbound Sales ). Exceptional knowledge of the area/region
activities that support the companys outbound and inbound lead generation efforts:
related to Inbound outbound and storage.