for the vacancy as unsuccessful. However, rest assured, we'll maintain your profile in our database
Revenue Assurance Administrator (Annuities / Subscription Billing) FTC (6 Months) Randburg
Minimum
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding fleet management industry Previous experience in a call center environment is highly advantageous Strong interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Contact Centre Team Coach
Based
voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
through different forms
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
internally and externally. Achieve voice, email and quality Service Level targets as per agreement. Minimum dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies automation standards and procedures Data Quality Assurance Data Science Java Development with J2EE and/or
Internal admin support Internal communication to call centre Adhoc duties The post Administrator appeared
you'll lead test planning, execution, and quality assurance for innovative IT solutions. Collaborate with global teams, manage testing roles, and ensure high-quality deliverables. Ideal candidates have over 5 years Experience in test planning and strategies - Quality assurance methodologies - Coordinating all testing roles RESPONSIBILITIES: - Participating in the preparation of quality assessments, reports, and metrics, formulating of high-quality deliverables for clients - Applying standards and specialist quality assurance expertise
which ensures that we source only the highest quality staff able to speak English fluently with a neutral to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional