Telesales and Customer Care Representative is responsible for generating sales through telephone calls and providing providing exceptional customer service. This role involves identifying customer needs, offering appropriate ensuring customer satisfaction. Key Responsibilities: Telesales: Outbound Calls: Make outbound calls to potential potential and existing customers. Present, promote, and sell products/services using solid arguments to to prospective customers. Achieve daily, weekly, and monthly sales targets. Lead Generation: Identify
for a Care Coordinators to assist patients and clinicians in the projects we support. The Care Coordinator patients, facilitating the ongoing care of these patients in an appropriate care setting, in collaboration with levels of healthcare providers and patients. The Care Coordinator is effectively responsible for scheduling Make a difference. Help us to change the health care system using your clinical knowledge and organisational condition management Coordinate the integration of care including social services Assist in navigating additional
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract necessary. Ensure staff understands and comply with all call centre objectives, performance standards and policies Act. Daily stand-up's with team members to review calls for the previous day (period), share learnings, process. Review data quality and data completeness of calls and activities performed by the team. Maintain and achieve SLA targets to achieve set benchmarks (e.g. call answer ratio, service level ratio, average hold
and Excel) ➢ Excellent telephone etiquette and customer services ➢ Detailed Orientated ➢ Discipline to preferably Windows 10 ➢ 32 gig hard drive The post Sales call centre representative appeared first on freerecruit
the telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract ge of Performance evaluation procedures
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Must have the ability to drive results. Must be customer-centric Responsibilities: Understand ordering
Call Centre Agent, Randburg, Johannesburg. Company Name: DNR Assist. Job Type: Contract. DNR Assist is assistance & call center, established in 2005. We Specialize in Top Quality call center services – Inbound solutions, With a reliable call center analytics and reporting, workforce management, call accounting tools, and Inbound calls, Handling customer complaints, Following up on customer calls, Updating Customer database Grade 12. A minimum of 2 years’ experience in a call center environment. Language Proficiency: Ability to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre quality, during every interaction, showing that we care and that to us investing is personal. Your role resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do: