result for any abnormalities, logging calls and following up with service providers and regions. This will following up, escalation and closing of tickets after customer agreement. Ensuring that all network elements Management Centre Fault Handling and Escalation Procedures within the prescribed service level agreements networks, transport core and access networks and services as well as GSM and related technologies
homeware store. Located at the Design Quarter Shopping Centre in William Nicol Drive, this store promises to Manager/MD and his/her primary role will be to assist customers on platforms such as Takealot and Amazon with existing customers Responding to all queries and complaints Providing customers with superior service Conducting communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested
in accordance with Customer Service Level Agreements whilst ensuring that all Health and Safety Regulations Regulations are met. -Housekeeping: Daily walk-through entire warehouse by all team members to ensure safe Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts before the receipt is Closed. Maintain and support Health and Safety policies, standards, and principles Ensure that service suppliers to the function are not exposed to hazards to their health and safety.
in accordance with Customer Service Level Agreements whilst ensuring that all Health and Safety Regulations Regulations are met. -Housekeeping: Daily walk-through entire warehouse by all team members to ensure safe Picked / Packed / Closed in accordance with client Service Level Agreement (SLA). -Receipts: Ensure pre-alerts before the receipt is Closed. Maintain and support Health and Safety policies, standards, and principles Ensure that service suppliers to the function are not exposed to hazards to their health and safety.
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
with international clients to build your cold calling and outbound sales techniques and further your be an energetic individual with previous Outbound call center experience on a UK utilities campaign. We selling quotes and identifying customer needs with superb customer service. This is a full-time, shift-based sales commission structure Job Description Cold call potential clients to sell gas and electricity products individually suited sales and customer service to clients to meet customer expectation whilst delivering
potential customers, presenting products, negotiates and closes sales, and maintains strong customer relationships role involves excellent communication and customer service to drive sales and foster client loyalty. build strong customer relationships over the phone. Key Responsibilities: Make outbound calls to potential quotas Maintain and update customer database Provide excellent customer service and follow-up Requirements:
potential customers, presenting products, negotiates and closes sales, and maintains strong customer relationships role involves excellent communication and customer service to drive sales and foster client loyalty. build strong customer relationships over the phone. Key Responsibilities: Make outbound calls to potential quotas Maintain and update customer database Provide excellent customer service and follow-up Requirements:
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through rapport with clients through multiple channels e.g., calls, web, chat, and video. Take ownership of client escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning
Recent Graduate who will provide intermediary services that are personalized, efficient, and prompt to (multiple) channels. The incumbent delivers exceptional service that exceeds the client's expectations through rapport with clients through multiple channels e.g., calls, web, chat, and video. Take ownership of client escalations to ensure personalized service and effective resolution. Assist customers with online banking, mobile mobile banking, and other digital banking services. Participate in training programs and ongoing learning