IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including requests. Track, route and redirect tickets to correct resources/ resolver groups. Escalation of re-occurring priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments
technical department, training academy and ensure the correct level of product knowledge and solutions at the administration Experience required: Management of Technical Services Management of Training Academy Management of Internal Solutions 10 to 15 years work experience as Tech Service Manager The following competencies are required
Manager: Planning and Analysis (Financial Services) This position is limited to BBBEE candidates due Location: Pretoria, Gauteng A reputable financial services institution has an exciting opportunity available Planning and Analysis Division within the Financial Services Department (FSD) of the group to ensure the effective Consolidations and Reporting Experience within a Financial Services environment . Knowledge and skill in – Quality
Financial Services Organisation based in Johannesburg is seeking a highly skilled Policy Services - Operations Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four Operations Manager, the entire management of Policy Services (Operations) - Comprised of the following four risk management & compliance across Policy Services; Anticipate the impact of business strategy on delivery on required business outputs for Policy Services; Conduct KPIs for departmental managers, team
located in Johannesburg are looking for a Financial Services Network Consultant. This role requires a proactive networking opportunities within the financial services sector. Making professional appointments with
To assist with running of day to day administration duties in a positive, friendly and efficient manner against company SOP thereby ensuring customer satisfaction. To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accu
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
and update the funders regularly to ensure all services rendered are paid for Develop and implement admissions are in accordance with client's standards Review services (together with relevant stakeholders) on SAP to to ensure optimisation of billings of services Analyse data trends relating to rejections and short payments and business billing process to ensure Patient Services metric targets are achieved
To assist with running of day to day administration duties in a positive, friendly and efficient manner against company SOP thereby ensuring customer satisfaction. To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accu