Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Qualifications:
Tertiary degree required in the Natural Sciences or Engineering
Minimum of 2 Years working experience
Competencies:
with current FSSC22000 regulations
line with current FSSC22000 regulations Ensure QC/QA responsibilities as below are done on daily basis
A Client Relationship Centre Division for the Automotive Industry is looking for a Supervisor
customer communications.
Facilitate growth of installations at Service Centres. • Provide policy/product information / training sale material at Dealership and Service Centres. • Maintain set call rate. • Achieve sales targets regarding assigned projects. • Monthly stock takes at Service Centres. • Demo account conversion and administration. of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an