industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Qualifications:
Tertiary degree required in the Natural Sciences or Engineering
Minimum of 2 Years working experience
Competencies:
companies in Irene, Centurion. They are looking for a QA and Regulatory Officer to join their dynamic team
in the staffing inductry is looking for a dynamic QA Lead who specializes in .NET technologies and is processes. This pivotal role involves overseeing the QA team, strategizing test plans, and ensuring the seamless candidate should possess extensive experience in leading QA teams, a deep understanding of .NET-based applications Platform. With a strong leadership background, the QA Lead will ensure that all software releases meet standards. Key Responsibilities: QA Team Leadership: Direct and manage the QA team, fostering a culture of