arrivals for the day
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
- Number of Alerts attended to per Shift Controller, - Number of calls attended to per Shift Controller required, 9. Training new controllers as required, 10. Attend to any customer complaints within the shift, where 4. Ensure customer satisfaction at all times – attend to any escalated customer complaints within 24 planning, 11. Workload overflow assistance, 12. Attend meetings with the CRC General Manager as and when with other tasks outside of these KPAs. GENERAL 1. Attend training courses for product knowledge as required
system.
FIFO system. Always ensuring good Housekeeping and address housekeeping reports issued by Inventory Manager Procedures are updated and followed by Stores Staff Attending Weekly Stores Meetings Working Conditions: Standard
an experienced fleet controller for their control room. Duties will include incident and alert management technician would be an advantage. Previous control room experience is an advantage.
an experienced fleet controller for their control room. Duties will include incident and alert management technician would be an advantage. Previous control room experience is an advantage.
statistics and inventory levels.
Housekeeping / Health & Safety
Ensure re that the Warehouse, Despatch and Vehicle housekeeping is of the highest standard. Ensure staff always coaching.
Manage daily time and attendance, and overtime.
Deal effectively planned maintenance and compliance with OHS Act Housekeeping - Maintain 5S's
maintain records of work performed and parts used. Attend and facilitate Toolbox talks. Adhere to reasonable consultation or callouts if required. Safety and Housekeeping If SHEQ hazards and risks are identified to of the employer. Ensure that all safety and housekeeping standards and regulations are adhered to. Ensure PPE is always worn/used. Ensure to maintaining housekeeping standards within pre-determined standards and