JHB000679-HJ-5 Service Technician - Mechanical/Heavy Diesel/Hydraulics Field service perform above tasks tasks on site at customers as required, both on surface and possibly underground at mines. Respond and promptly to equipment breakdowns at customer sites. Carrying out service and repairs on mechanical, electrical Commissioning of new or refurbished equipment at customers. Provide training on supplied equipment either and instructions. Execute service agreement duties (or signs) with customers for maintenance or inspection
FROM HOME as a Rover/Roving Consultant (Areas serviced will include Pretoria, Durban and Jhb) Looking
provide an exceptional level of service to current and prospective Customers relating to all parts being any other platform. The Salesman will assist the customer in understanding the products and identify solutions continuing to achieve customer satisfaction levels. Qualifications and or Experience: Customer Care and or Marketing experience At least 3 years' experience within Customer Care/ Sales Experienced with a number of systems following essential functions and duties: Customer Service by means of counter sales, quotations, and
on online platforms – Advantageous Proven customer service skills Strong analytical skills Excellent promote and sell products to new and existing customers Conducting market research and ongoing Competitor communicating with customers Creating and maintaining a database for current and potential customers Preparing Preparing and sending quotes to customers Following up with customers on sales inquiries submitted and requested requisitions Preparing and sending invoices to customers Ensuring all online orders are paid for before
system will secure Duties: You will manage the customer relationship (management of orders, contracts related to contracts and customer orders. Ensure the satisfaction of the customers at all times Validate Validate and record customer orders. Analyze stocks and make material allocations, i.e. Ensure correct material allocated, consider FIFO basis. Manage end-to-end customer orders (registration, review of deadlines, allocate raise any material irregularities, …). Keep customers informed of the status and progress of their orders
system will secure Duties: You will manage the customer relationship (management of orders, contracts related to contracts and customer orders. Ensure the satisfaction of the customers at all times Validate Validate and record customer orders. Analyze stocks and make material allocations, i.e. Ensure correct material allocated, consider FIFO basis. Manage end-to-end customer orders (registration, review of deadlines, allocate raise any material irregularities, …). Keep customers informed of the status and progress of their orders
required maintenance Impress customers with prompt, courteous and accurate service Efficiently order and control out regular supplier reviews to drive quality service across the business Investigate and keep up to good practical management skills, a proven customer service focus, energy and drive to get the job done
configuration, raw materials, manufacturing methods, or services provided to determine effects on costs Manage meeting. Ensure the most cost-effective offer to customers, with upfront pre-negotiated project discounts suppliers. Adhere to excellent customer service promptly and ensure that customer calls/e-mails are attended Problem-Solving Communication Compliance Presentation Skills Customer Focus Specific Requirements – Travel, Overtime
relationships & trust with customers in order to sell & support customers fully. This person will learn finding new business – growing the customer base, as well as servicing existing clients on a continual basis
relationships & trust with customers in order to sell & support customers fully. This person will learn finding new business – growing the customer base, as well as servicing existing clients on a continual basis