We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in leveraging remote desktop connections to offer prompt support. You'll primarily communicate through email and Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
The role of the Helpdesk Team Lead is to lead and mentor a Helpdesk technical team, monitor system performance remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important role in maintaining matrix. Maintain oversight and control over all Helpdesk staff in relation to service levels and functional Responsible for delivering a particular service support within the agreed service levels, and owns all timeously and in line with SLA and OLA. Customer Support Answer, evaluate, and prioritize incoming telephone
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Support Engineer to be a key part of their team. In this role, you'll support the Sales Engineers/Administrators.
technical support role.
Key Responsibilities:
a Restaurant Support Manager, you will play a vital role in providing guidance, support, and resources standards as per the SOP guidelines. Provides opening support for new restaurant openings and revamps. Provide actions for all deviations in the restaurant audit. Support franchisees in improving profitability and efficiencies REPORTING Maintains accurate and up-to-date restaurant support feedback reports, turnover and GP records of all in developing crew skills sets to effectively support the current restaurant network better COMMUNICATION
Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views