to customers and provide solutions in the best interest of the customer needs. Customers Service and required and as per SLA for Retail & Food Service Customers Conduct Product Training in the usage of application harmonious and service orientated relationship with clients Identify and resolve customer training queries submission of customer documentation and training records to sector administrator Ensure customer OPS manuals dispensing system. Ensure preventative maintenance, by servicing, testing and troubleshooting on various equipment
to customers and provide solutions in the best interest of the customer needs. Customers Service and required and as per SLA for Retail & Food Service Customers Conduct Product Training in the usage of application harmonious and service orientated relationship with clients Identify and resolve customer training queries submission of customer documentation and training records to sector administrator Ensure customer OPS manuals dispensing system. Ensure preventative maintenance, by servicing, testing and troubleshooting on various equipment
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance & develop customer centric capability Continuously improve processes and the customer experience Initiate
the team provides the best customer service by responding to the customers' inquiries and concerns and marketing campaigns and promotional offers to the customers, Generating more revenues and increasing the business' Reporting on the DIY/Express store performance. 2. Customer Relationship Management Monitor team for effective mutually beneficial relationships Drive excellent customer service. 3. Maximize and Measure Sales Performance & develop customer centric capability Continuously improve processes and the customer experience Initiate
the Service Helpdesk. The Service Helpdesk Operator is one of the core functions of the Service Department Department where customer relationships are built and maintained. Receives all breakdown calls (via email more) Logs calls and send reference numbers to customer. Loading of calls and monitoring on Qlikview and Constant customer communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints ISO. Send out customer surveys. Assists with additional admin work (quotes & customer invoicing when
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer resolve all complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure exceptional customer care services. • Analyze customer requirement for product and services and provide
offices in Durban. • Required to document all customer interactions and enter the information into the up-to-date. • Administer all customer orders, provide appropriate consultation to customer for various products products and services and place order accordingly. • Cold calling customers for sales. • Manage all customer resolve all complaints effectively. • Manage all customer inquiries through phone calls and emails and ensure exceptional customer care services. • Analyze customer requirement for product and services and provide
can achieve maximum sales profitability, meet customer needs, and develop and expand sales opportunities existing and prospective customers through a relationship-based approach. Call on customers as per the agreed Makes telephone calls to existing and prospective customers to achieve sales volumes. Manage in-store support prospective customers and for information to determine their potential. Creates and manages a customer value value plan for existing customers highlighting profile, share and value opportunities. Identifies advantages
can achieve maximum sales profitability, meet customer needs, and develop and expand sales opportunities existing and prospective customers through a relationship-based approach. Call on customers as per the agreed Makes telephone calls to existing and prospective customers to achieve sales volumes. Manage in-store support prospective customers and for information to determine their potential. Creates and manages a customer value value plan for existing customers highlighting profile, share and value opportunities. Identifies advantages
reaching out to potential customers over the phone, introducing our products or services, and persuading them focus will be on building relationships with customers, understanding their needs, and effectively communicating sales calls to prospective customers. Effectively articulate product or service features and benefits to through various channels. Customer Engagement: Build and maintain strong customer relationships by understanding product or service solutions. Handle customer objections and concerns effectively to ensure customer satisfaction