needs
Workshop The role of service managers is extensive, including hiring, training and performance management
Reference: NCM001677-TM-1 OVERALL PURPOSE OF THE POSITION Support the Aftersales Manager in technical/engineering and administrative tasks, such as managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating the aftersales team's activities, an
on new business and outstanding servicing requirements
TRAINING
knowledge about the hotels products and services, also train the staff with all the products and services
of installations at Service Centres. • Provide policy/product information / training. • Follow up service
M-KOPA Customer Service - Team Coach
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The position of the Team Coach is to lead an inbound voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with customer goals and objectives. The Team Coach is also expected
with customers who misuse the service and recommend appropriate training courses for further education
with customers who misuse the service and recommend appropriate training courses for further education
with customers who misuse the service and recommend appropriate training courses for further education