ensuring alignment with the bank's strategy.
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Manager - Retail Operational Excellence & Site Standards to join their team. You will be accountable for development and continuous improvement in operating standards, processes and procedures that will significantly
Job Objectives
compliance with safety regulations and quality standards in the distribution process. 6. Collaborating
compliance with safety regulations and quality standards in the distribution process. 6. Collaborating
Manage and organise a profitable approved repair centre, Delivering high quality service that is focused Responsible for mentoring and leading all repair centre staff.
Requirements:
and specific queries, by providing a consistent standard of service and compliance and to troubleshoot unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
manage an organised and profitable approved repair centre. Delivering high-quality service with a focus on - Motor Dealership experience / Approved Repair Centre experience (3 years) - Qualified Motor Technician the Motor Dealership Industry / Approved Repair Centre - Effective understanding of financial budgeting
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies