We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with Onsite Process: Accountable for own work quality, standards and outputs related to policies, procedures and prescribed timekeeping standards at all times and attempt to improve own standards continuously. Align and quality and service delivery standards. Respond promptly to call centre calls in a professional manner, Knowledge Query Resolution Inbound Phone Statitics Handling Difficult Calls Call Reporting Further Education
Identify and research potential clients Cold calling potential clients for new business Develop and maintain sales pipeline Conduct ongoing market research Call centre experience required
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
-Understands the technical part with operation and troubleshooting on surveillance security products, software and mobile applications.
-Must have Matric, 2- 5 years' working experience in a security service company / or installed CCTV products and tested it.
-Must be based in Joh
Description:
-Client Interaction: As a call Centre agent, you'll be responsible for attending phone, serving as a vital part of our Africa call Centre team.
- Remote Installation and Troubleshooting:
with previous experience in a customer care or call centre role being advantageous.
- High levels of
ELS is an outsourced contact centre that specialises in the fields of customer experience, sales and contribute the success of the organisation. As an Inbound and Live Chat Consultant, you will play a pivotal assistance related to cat and dog registrations, breed standards, events, training, and general canine and feline communication skills Computer literacy Web based Chat Inbound Skills Minimum Requirements Matric Certificate-